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FIREFOX v 103.00 - MAC OS v10.15.7 - printing PDF directly from Vendor website, the HEADER is messed up

I installed the update for version 103.00. I already followed all the suggested steps of clearing CACHE and cookies and rebooting the system. Did not fix the problem. … (funda kabanzi)

I installed the update for version 103.00. I already followed all the suggested steps of clearing CACHE and cookies and rebooting the system. Did not fix the problem.

I have several Vendors that I connect to their site, login, and print out my Invoice from them. It directly calls the Firefox printer dialogue box and when it is printing directly to any of my HP Printers (as I tried 3 here officejet 8600, Offuce /het Pro 8025e, and HPLaserJet P3100, all did the same thing after applying the 103.00 update.

The 1st page of the document has a different HEADER the remaining pages. It appears that Firefox is not reading interpreting the information about the 1st PAGE Header FONT size or something else correctly on this 1st page, but ONLY on the HEADER. If there is a logo that would normally print, it is completely unrecognizable and not the right size, like it cuts part of it off.

As a workaround, I have had to choose SAVE TO PDF from the Printer Dialog box, and once it is saved as a PDF on my desktop and opened in either Adobe or Preview, it prints correctly.

I have attached a Picture of just the part that is messed up, sorry the rest of the page has account numbers and personal information, and this is more than enough information for you to work with.

This just started happening since I applied the version 103.00. This is definitely a BUG.

Asked by cathysusanwelsh 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (funda kabanzi)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

Firefox 115.8.0esr - Need userchrome.css content for highlighting backgroung color of bookmarks in dropdown

Hi Firefox Community - I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.… (funda kabanzi)

Hi Firefox Community -

I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.

Need userchrome.css content for highlighting background color of bookmarks in dropdown.

Can you someone provide me with this userchrome.css snippet to high bookmarks with background color in URL dropdown box?

Thanks - Tarun!!

Asked by Tarun Boyella 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

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Remove Blue Line Above Tabs v117.0 MAC

i want to remove this blue line on top of the current tab with css im on v117.0, and using a mac i removed it with help with css years ago, but whatever it was no long… (funda kabanzi)

i want to remove this blue line on top of the current tab with css

im on v117.0, and using a mac

i removed it with help with css years ago, but whatever it was no longer works. and ive been patiently waiting noone on any other site can help

or it maybe possibly some animation that could be removed in about:config

Asked by tunescool 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

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Upon update to v118 lost all Bookmarks, no restore

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks" See attached: Only see one real profile (current, new) in … (funda kabanzi)

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

Asked by srih4 7 izinyanga ezidlule

Last reply by srih4 7 izinyanga ezidlule

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Cannot login to website

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back: "Request failed, Please try again later." It logs in fine i… (funda kabanzi)

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

Asked by ffjxc 2 iminyaka edlule

Last reply by ffjxc 2 iminyaka edlule

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Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (funda kabanzi)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 3 izinyanga ezidlule

Answered by amreuben 3 izinyanga ezidlule

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Greek characters don't display in French pages

Hello. I regularly read a scientific site that often uses Greek characters. Most of them are replaced by a square in FF as well as some mathematical symbols. The issue do… (funda kabanzi)

Hello. I regularly read a scientific site that often uses Greek characters. Most of them are replaced by a square in FF as well as some mathematical symbols. The issue doesn't happen with Safari hence the said characters are not missing in the System. I uploaded one screenshot taken with Firefox and one with Safari. The page it's taken on is https://www.ca-se-passe-la-haut.fr/2023/01/mesure-du-taux-dune-reaction-cle-du.html. When the issue is too annoying I switch to Safari but my main browser has always been FF so it's bothering. Is there any remedy? TIA Best regards Nick

Asked by Saint.112 9 izinyanga ezidlule

Last reply by Saint.112 9 izinyanga ezidlule

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Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (funda kabanzi)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

Can't download .ai (adobe illustrator) files. They converts to PDF

Hello, I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been work… (funda kabanzi)

Hello,

I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been working for many years.

Today I received an email from a user that had issues downloading the ai files. I went on to the site an investigated. I am also unable to download the ai files. The dwgs are working as expected.

The ai files are converted to pdf and open in the browser in some web preview. If I then download the file from there it is still, when downloaded to my machine, a pdf. This is not the behavior from before. This is a change in Firefox.

How, when, and why is this change implemented? It seems like a pretty radical change, to coerce one file format to another without any option to get the source file for the user.

Any help is appreciated.

Asked by Olof Jondelius 4 izinyanga ezidlule

Last reply by Olof Jondelius 2 izinyanga ezidlule

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How to print using the system dialog box?

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did al… (funda kabanzi)

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did already try switching the "print.tab_modal.enabled preference" to "false" and that simply doesn't work. When that flag is set to "false" and I print from within Firefox, the Firefox print dialog comes up, not the system print dialog. Why can't I change it so that the system print dialog comes up by default?????

Asked by johnm3141592 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Autofilling Form

Whenever I go to fill out a specific form on a specific website for my job, when I load the page, the form is already filled out with a previous (and the same) form I had… (funda kabanzi)

Whenever I go to fill out a specific form on a specific website for my job, when I load the page, the form is already filled out with a previous (and the same) form I had done last week. I have tried logging out of my Firefox account but that did not solve it. I have messed with every possible browser history, auto-fill, and saved addresses option possible. It is literally just this one form. I have no idea why it keeps pulling up one person's information and no one else. It's getting really annoying to have to go through and delete the information so I can put in new information. Using the forced reload command does not work wither. If anyone has any ideas as to how I can fix this, I would really appreciate it.

(My work computer runs Windows 10 if that is important to know).

Asked by Lidija Nyman 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Password protected PDFs not viewable

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post. Any fix or wor… (funda kabanzi)

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post.

Any fix or workaround? Went back to using other browsers for a while, came back and can see it is still an issue where you can't view any password protected PDFs over on https://outlook.office.com/mail/

Asked by Cobra 9 izinyanga ezidlule

Last reply by Cobra 8 izinyanga ezidlule

YouTube Videos Lag Frequently: Video Pauses While Audio Continues Especially in Full Screen

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTub… (funda kabanzi)

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Asked by austinmcever 4 izinyanga ezidlule

Last reply by austinmcever 4 izinyanga ezidlule

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (funda kabanzi)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 3 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

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Firefox userChrome meta tag

Is it possible to edit the userChrome.css file to have the tab/tool bar change colors like in Safari 15? I am new to CSS but would love to know if this is possible. … (funda kabanzi)

Is it possible to edit the userChrome.css file to have the tab/tool bar change colors like in Safari 15? I am new to CSS but would love to know if this is possible.

Asked by Dandandooo 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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outlook.com access

I canNOT access outlook.com (using Mac Monterey) - it was working a couple days ago and now all I get is a blank screen. I can access it using Chrome so I'm thinking thi… (funda kabanzi)

I canNOT access outlook.com (using Mac Monterey) - it was working a couple days ago and now all I get is a blank screen. I can access it using Chrome so I'm thinking this is a Firefox browser issue. I'd REALLY like to continue using Firefox but need to access it on the same browser I've been using.

HELP!!

THANK YOU!

Asked by azutkempton 1 unyaka odlule

Answered by Chris Ilias 1 unyaka odlule

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Label Print Problem since last update 7/26/22

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firef… (funda kabanzi)

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firefox print setting, it is marked correct, but it's printing label's 10 times the size. on labels and even on letter size paper. I've tried to restart firefox and my computer. I also checked my computer settings, but firefox is overriding any settings. So what is going on firefox????

Asked by witchbeme 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule