Yonke imikhiqizo Isithangami Sokwesekwa

How do I deslect 'delect cookies and site data when firefox closes.' It says I am in 'permanent private browing mode' and I don't want this.

The option to deselect is greyed out.

Hi Since yesterday 2-Feb-21, i cant open any Google sites (Search engine, Photos, Drive, mails etc)! I have no idea how this happened. showing below message once i enter Google.com

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.google.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate

I've had a problem today which has prevented me from sending messages on my talktalk.net account. The following appears in a message box "Sending of the message failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.talktalk.net must be corrected" On pressing OK, another box pops up titled "add security exception" - image attached (587 is the default port) On pressing "Get certificate", the message "No information Available, unable to obtain identification status for this site" appears.

Any ideas? Thunderbird updated to the most recent release 78.7.0 on 27th Jan, and I sent a couple of emails successfully on 28th Jan

~Martyn

We currently have a setup where we're installing Firefox ESR 68.10.0 using a .CFG and .JS file for custom configurations. Everything has been working great, but now we have a need to update to the latest version of Firefox ESR due to recently-announced security vulnerabilities. I am testing the upgrade to 78.7.0 using the same .CFG and .JS files, and I get the error "Failed to read the configuration file. Please contact your system administrator." at startup. I tried doing a complete uninstall of the old version and install of the new one, keeping the same config files, but the same error comes up. The support documentation for ESR 78.7.0 makes no indication that these configuration files are to be used, instead mentioning that Group Policies should be used for configuration in a Windows environment. But we have various user groups that require specialized configurations, and using the configuration files has worked best for us. Is there any way to keep using the configuration files? If so, what changes would I need to make to the formatting of the files to get them working? Any help is greatly appreciated!

Hello,

I need to be able to restore my previous session whenever I restart Firefox and keep myself logged in to various sites. However, the option to do that is greyed out. How can I do this? I've attached a picture from the Options menu. I'm using Windows 10.

Thanks.

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times I have to close it. It's just a fact for me that I cannot take the time to update when I just close it. I imagine everytime I close FF it will popup again when I open it.

Can I set it to update during non-working hours? Please tell me how, step by step if possible, thank you so much, Denise

Hi Mozilla community,

I just finished a new PC (Win10 Pro) some days ago and setup Firefox mailto. After I changed e-mail program to Outlook (Office 2019) and clicked on send link via e-mail it automatically opens endless e-mail windows and blank tabs until the PC crashes. The process cannot be stopped. Reinstallation could not solve the problem.

Does anyone has an idea? I could only find a similar problem some years ago but it is no solution for my problem https://support.mozilla.org/en-US/questions/1212933#answer-1098427

Default setting was google mail. Is this how it should be or did Chrome installation caused that?

Thanks

Firefox v85.0 64bit

It's been a while since I last used Firefox, so I'm assuming a compatibility issue with a recent browser update is what's causing the Google Translate site to not load properly (see attached picture). What can I do to fix it? Thanks in advance!

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

I recently posted a question to the community support forum. I then discovered the answer on my own. No one has replied to my question and I want to delete it. How do I do this? Thank you.

I haven't found any information about policies.json in context of mass deploying it over the network. In my case we don't have GPO available so policies.json would be nice but how to centralize this feature instead of placing it in every PC one by one ??? Can it be shared via UNC so changes can affect all that use it?

Hello, I tried Pocket , a stupid move, now it seems I am stuck with it. It is an invading application which keeps updating me with things I am not interested.

How can I :
-1- stop it 

-2- remove it from every where ? I remove it from the search bar, then I tried to use Preferences Firefox Home Content to stop it but it was not there ?? The Help Firefox page tells I should see options to stop Pocket there but I cannot find them.

What is the web page were I can cancel my Pocket account and remove my email so I stop getting all these messages ? I used to have a Firefox account without Pocket and I would like to restore that situation. Help ..

I am having problems with google contacts showing on the google mail compose window when selecting To: which brings up the drop down wizard. Only a few of the contacts show. This all started since I upgraded from win7 to win10. I do not have this problem on my android phone using the Samsung browser. I just tried using Win Edge browser and have the same problem. Can someone help me solve this issue?

My Address Book configuration as follows, top level book, with several sub Books. How to add Book "NEWS" to list under "All Address Books"? The system only allows me to add Book "NEWS" as a sub of the 4 listed below.

All Address Books

   Personal Address Books
   People Helping
   z Not Using
   Collected Addresses

Thank you Dan

Why can't I click the hyperlinks in a PDF file. I have to copy/paste the links, In Opera I click and go directly to the required site. Therefore I am using Opera for the moment.

For a few days now, when I am writing an email, the text is bold and the line spacing is doubled. I cannot change the bold by clicking on the B icon. I don't know how I ended up with double spacing.

I know I may have done something, but what ? I hesitate to blame the new version of TB since no one else has had the problem.

Any ideas ? Thank you.

Firefox will not load American Express after I put in the password on this PC. I can load thru Edge and thru Safari on my Ipad and Iphone. I tried deleting the icon and reinstalling Firefox but that did not work. Any other suggestions?

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do not use most bells and whistles or ‘Social Media’ accounts, and I cannot click a picture of a code from the screen. Recently, I purchased a new Laptop, which required using a Microsoft ‘Outlook Account’ the previous account Walter6326@Outlook.com ‘Password’ was not recognized, I tried to change it many times filling out the ‘form’ provided, which did not request simple information which could identify me, instead the ‘team’ said they would get back in 24-hours. They did, and indicated I didn’t provide enough information to identify me.

After a number of attempts in which ended up now creating: Butch6326@Outlook.com, I was able to get the other Laptop to work, except in using one then the other some of my destinations do not recognize the last password, and I have to have a code or some such sent to Aol.com to verify that I am me. I created yet another account with Webmail.fairpoint.net ‘Phillwa2@fairpoint.net’, however 'fix it' codes sent to that account do not get there. I have synced both computers with Firefox, and it appears that it is working. In this day and age it seems impossible to actually talk to a person in which such problems could be resolved in short order. I would appreciate some direction.