Yonke imikhiqizo Community Forum

Trying to sync between my PC and my iphone. Every time I've attempted it I've gotten this type of error report. And when I press sync on my iphone it tells me that sync is offline. I've logged out and back in a few times on both devices and I've also tried turning sync on and off again and it's not working. Tried syncing again and it didn't show up on my other pc either.

1705467584142 Sync.LogManager DEBUG Flushing file log 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584148 Sync.LogManager DEBUG Log cleanup threshold time: 1704603584148 1705467584158 Sync.LogManager DEBUG Done deleting files. 1705467586817 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467587873 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467588918 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467588923 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1705468406145 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1705468406145 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1705468406145 FirefoxAccounts DEBUG push command: fxaccounts:device_connected 1705468406145 FirefoxAccounts INFO fetching updated device list 1705468406145 FirefoxAccounts INFO Already fetching device list, return existing promise 1705468406164 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1703654006162 1705468408408 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1703654006162 200 1705468408409 Hawk DEBUG (Response) /account/devices?filterIdleDevicesTimestamp=1703654006162: code: 200 - Status text: 1705468408409 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -409 1705468408409 FirefoxAccounts INFO Got new device list: 0114f71fc43f1c0abec31f11ea4c4f8c, 21486e339a18328ea65760b3cfdc661e, 73c3e7eb9def85f369143f46fe5ad619, c7ab28df9f8b9556bcb602d268c3282e 1705468408410 FirefoxAccounts TRACE Our push subscription looks OK 1705468408410 FirefoxAccounts INFO updating the cache 1705468448524 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1705468448533 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468450556 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468450676 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468451026 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1705468451026 FirefoxAccounts DEBUG getOAuthToken enter 1705468451026 FirefoxAccounts TRACE getCachedToken returning cached token 1705468451026 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1705468451026 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1705468451226 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1705468453581 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468453583 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468454872 Sync.Service DEBUG User-Agent: Firefox/121.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.123.0.20240108143603.desktop 1705468454872 Sync.Service INFO Starting sync at 2024-01-16 23:14:14 in browser session 8sHSUqIJcFhS 1705468454872 Sync.Service DEBUG In sync: should login. 1705468454872 Sync.Service INFO User logged in successfully - verifying login. 1705468454872 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468454873 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1705468454873 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1705468454873 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468454873 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1705468454873 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468454873 Sync.SyncAuthManager INFO Getting sync key 1705468454873 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1705468454873 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1705468454873 FirefoxAccounts DEBUG getOAuthToken enter 1705468454873 FirefoxAccounts TRACE getCachedToken returning cached token 1705468454873 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1705468454873 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1705468454873 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1705468507773 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398862 - NS_ERROR_NET_TIMEOUT 1705468507773 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507773 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1705468507773 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468507773 Sync.SyncAuthManager INFO Failed to fetch the cluster URL: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507774 Sync.Service DEBUG verifyLogin failed: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507774 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1705468507774 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468507774 Sync.ErrorHandler ERROR Sync encountered a login error 1705468507774 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1705468507775 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1705468507776 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468507776 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1038:15) JS Stack trace: onNotify@service.sys.mjs:1038:15 1705468507776 Sync.Service DEBUG Not syncing: login returned false. 1705468507776 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website log-ins seem to be ok.

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)

Sheesh, I tried to append to another question but failed. Just as well... I am using a Dell Inspiron 1545 laptop with Ubuntu 22.04.3 LTS. Every time I put my laptop in standby mode (close the display) then reopen the Firefox window expands beyond the left edge of the computer. I tried some solutions offered on the forum but they did not help. Now when this happens I hit the maximize button and the Firefox display actually shrinks to a small size. That's counterintuitive but... When I hit the maximize button again the Firefox window expands to the correct size. So it's now only a minor annoyance. It seems like there ought to be a simple solution to this but I haven't found it yet.

PROBLEM

=

• Hi, OpenPGP can't send encrypted emails for alias emails, even though keys for master and alias accounts are imported. But the do send and receive fine without it.
• Every key I have is able to encrypt, sign, and decrypt. So I don't have missing parts, as they were just made.
• Version = Thunderbird 115.61 (64 bit), Flatpack on Linux 22.04

EXAMPLE

=

I have a domain email with multiple aliases in this format:

A@A.com = master account. B@A.com = alias C@A.com = alias. The one I want to encrypt.

It's setup properly in Thunderbird. All 3 use the same login / password as A@A.com. They all send / receive regular email just fine.

So I went to Account Settings > A@A.com > End to end encryption > Add key > Import an existing OpenPGP key > select the private key (C@A.com) > Treat it as a personal key (on) > unlock it with the password > It says "OpenPGP keys successfully imported" in a green box as if it loaded properly.

But when I go to send an email with C@A.com, the Encrypt and OpenPGP buttons up top are greyed out, meaning it can't send or save encrypted.

BUT!!! When I make a key for A@A.com (master account - remember the others are aliases), and do the above: it's finally available to select in the End to end encryption spot... And then I can encrypt things for A@A.com just fine... Which tells me that it will only accept master account keys, not aliases.

But C@A.com won't work, which is what I want. C@A.com won't even show up in the end to end encryption spot (likely because it's an alias).

Tools > OpenPGP manager = my keys all show up just fine too.

QUESTIONS

=

1. Any ideas on what's going on / how to fix this?? 2. Why are only master account keys working?

If anyone knows the answer, thanks. This is been pretty aggravating, as this used to work fine a year ago or so, but not anymore for some reason.

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in web based html editors.

EG:

My sig text here

I deleted a mail account from TB and now, every time I open TB, I get the prompt for logging into that account. I can cancel it but it pops up again and again. The account on the prompt has the same name as the one I have now but it asks me to log on a different server (the server I used on the deleted mail account). Other than deleting my mail account again, uninstalling and re-installing TB and re-adding the mail account (all these I would like to avoid if possible), I don't know what else to do. I don't even know if this would work to be honest. Help is greatly appreciated.

Hello. I have two mailboxes. One is configured via POP3, the other via IMAP. It is necessary to transfer several folders (over 100) from POP3 to IMAP at once. Previously, it was possible to select several folders at once and move them. Now I can only transfer one folder at a time. I tried to go to the profile folder and just copy the folder files from there, but when Thunderbird is turned on, these folders are immediately deleted. Is there any other way? Thank you in advance.

I have always emailed groups by clicking on the group name in my address book - eg 'family' or 'U3A Spanish' This has suddenly stopped working

You have also moved the icon 'for create new message' and you don't seem to be able to customise the toolbar to add 'create new message'

What is happening to Thunderbird. This used to be such a good mail program!

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Edge works fine. I'm online, but Firefox isn't.

I tried reinstalling, which appeared to work. With the new install, I was only able to open the app with the administrator option, which didn't bother me. All my bookmarks were in place and settings and extensions showed as I've had them for years. Unfortunately, all I can do with newly installed Firefox is look at it. I can enter an address manually, but no response other than showing my typing. No bookmarks will open. Browser Menu items appear to open, but mostly do not follow to their content pages.

I did get to the Mozilla troubleshooting page from the menu, and tried a refresh, which of course eliminated my security extensions and bookmarks, but had no other impact on the program. It still looks like Firefox, but is an empty shell. (See troubleshooting information pasted in place below.)

I've never seen anything like this before with any app. It has been days since my last windows update, BTW. There were no problems with it. Everything else is OK with this computer. Firefox just turned into an empty shell, but everything else is normal.

I've been using the Mozilla browser since Netscape. I strongly prefer Firefox to any other browser. I can live without it, I guess, but I won't be very happy.

Has anyone else encountered this dead Firefox situation? If so, what fixed it?

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Hi, Is there a possibility to delete the sync data without completely deleting the account? I used Firefox Sync to transfer some passwords and I understood that they are encrypted on the sync server. However, it might be that even the encryption might be broken and attackers could steal my passwords. That´s why I would like to delete the password data on the server (but keep the account).

Is this somehow possible? I didn´t find any article about exactly this topic.

Best regards, Sebastian

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

Hi,

I have about 8 email accounts in Thunderbird, most with 20+ folders in each.

Everytime I move into a folder I have to set the filter to show only unread and in date order. Then as soon as I move to the next folder / email account, or exit Thunderbird, I have to do it again for every folder.

Likewise I always want to View Threaded.

What I want to do is keep these settings permanently over all accounts and folders. Is there a simple global way to set this please?

I'm sure I had it set up like this at one time but since about October it all changed.

I came across this message from March 2022 -

"I read at AskLeo that I could use Thunderbird with Gmail as a way to backup my Gmail emails to my computer. I then want to backup the Thunderbird folder using a backup program to save the emails to an external drive.

On Windows 10 Home, where do I find the emails that Thunderbird is downloading from Gmail? I recently installed Thunderbird 102.1.0 (64-bit) using IMAP and OAuth2 authentication. "

which describes my problem well.

The answer relates to Windows 10, but I am using Linux Mint. I think I installed Thunderbird flatpack version but I cannot find the profile to backup and although I think all my emails (around 25,000) were downloaded from gmail, I cannot find them and so cannot take a backup.

Received email from Telstra "From 30 January 2024, Telstra will stop allowing any emails to be sent from unauthenticated email addresses. Put simply, emails won’t be sent if your security settings aren’t configured to validate your username and password before the email is sent. From our records you are currently sending unauthenticated emails from........." "What’s next? To continue to send email, you will need to update your security settings for each device that you use to check and send emails https://www.telstra.com.au/support/email/unauthenticated-traffic-limit "

Unfortunetly this link does not give instructions for Thunderbird. Contacted Telstra support and they said to contact Thunderbird support.

Screen shot of current settings attached. Have been getting the following message when sending multiple emails - "Reference: 451-4.5.3. OB315 Unauthenticated traffic limit met."

Can someone help with this. Thanks in advance.

I have 60+ mailboxes as I manage a lot of domains. The problem is that if I add a new mailbox it seems to work fine downloading messages but the outgoing smtp settings overwrite a previous one. The limit seems to be 48 I'm on TB ver 115.6.0 (64-bit) on Linux Mint 21.2 Cinnamon. Looking through prefs.js the highest number in the smtp server list is 49. Is it a bug or is there some setting that limits new identities?

Hi guys.

A couple of days ago Thunderbird would not show that its checking my private email account anymore. I tried some of your solutions like removing the saved password for the account. But it never starts to check the account so it never comes to the point where it asks for the password. I also checked the email provider and I could login into webmail and see all mails. Furthermore I tried to send email from that account and it worked fine.

There are only 2 accounts, one is gmail the other is an "email only account from one.com".

I have ofcourse looked into status from one.com and there has been no problems. I used to use POP and have even tried IMAP for that account. But no matter what its not checking or even trying to connect to that account. It never shows in the bottom left corner that its checking that account only the gmail account.

I have used Thunderbird for many years and I really like the product. I hope someone has a way to troubleshoot this as I would like to continue to use Thunderbird.

Thanks

I have a gmail account I had set up in Thunderbird in 2020 or something.It is a Google Apps set up (with my own domain) I did back when it was called google apps. It was working great, but recently, probably starting this year (2024), I am noticing some recipients don't get my mail.

They don't get my messages, I don't get any errors or failure responses. The messages are in my Gmail WEB app Sent folder, all looks like it was sent successfully, but it just doesn't get delivered.

When send the same message from Gmail web app, it gets delivered fine.

Any ideas or suggestions on further investigation are appreciated.