Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I accidentaly reset my key for sync. Can I recover my data?

  • 5 uphendule
  • 2 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu ancutza

more options

I tried to connect to sync on a new windows 7 pc and I accidentally pressed on "reset key". Can I recover all my data?

I tried to connect to sync on a new windows 7 pc and I accidentally pressed on "reset key". Can I recover all my data?

Isisombululo esikhethiwe

No, once you hit on the regenerate key button all your data that has been saved on sync is gone. Do you have that data somewhere else?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (5)

more options

Isisombululo Esikhethiwe

No, once you hit on the regenerate key button all your data that has been saved on sync is gone. Do you have that data somewhere else?

more options

Unfortunately not. I reinstalled windows and all data was saved on sync account. :( Thanks for the reply.

more options

I just found a copy with the key, before resetting. Can that help?

more options

If you've already reset, the deletion has already happened. Sync is NOT a backup service, and shouldn't be used as such.

Did you back up windows before re-installing (like you should)?

more options

No, no backup.