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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cookies are disabled. After trying instructions, problem does not resolve. message: your browser does not support cookies.

  • 4 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu cor-el

ravi2308
ravi2308
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In one game website, the score was shown till 3 days ago. I shifted then from chrome to firefox. Now my old score is only displayed but new score is not added. message I get: cookies not supported by this browser. Tried instructions from help. But no effect. Further help needed.

In one game website, the score was shown till 3 days ago. I shifted then from chrome to firefox. Now my old score is only displayed but new score is not added. message I get: cookies not supported by this browser. Tried instructions from help. But no effect. Further help needed.

All Replies (4)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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see: Enable and disable cookies that websites use to track your preferences

ravi2308
ravi2308 Umnikazi wombuzo
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It did not solve the problem.

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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1. At the top of the Firefox window, click on the Tools menu and select Options...

2. Select the Privacy panel.

3. Set Firefox will: to Use custom settings for history.

4. Make sure Accept cookies from sites is selected.

5. Make sure Accept third party cookies is selected.

  • Disabling third party cookies can cause problems with some websites including statcounter.com. Enable this setting to rule it out as a cause for your problem.

6. Click Exceptions.... 7. Make sure statcounter.com isn't listed.

  • If it is listed, click on its entry, then click Remove Site

Okulungisiwe ngu Amit Kumar Thakur

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can also check if DOM Storage is enabled.