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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

touch pad

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  • Igcine ukuphendulwa ngu EEmj0804

EEmj0804
EEmj0804
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Hi sir First of all, firefox is a really good browser and stable and easy to get the information what you want through the internet. Unfortunately , it has some troubles on my laptop touch pad. Normally, the pad support three fingers to swipe left and right as a hotkey for previous page and next page on IE and Chrome. But the page of website just scroll up and down when I do this three fingers left and right gesture. Even I fellow this link,https://support.mozilla.org/zh-TW/questions/951281, it still don't work. Really thanks your help

BR Jay

Hi sir First of all, firefox is a really good browser and stable and easy to get the information what you want through the internet. Unfortunately , it has some troubles on my laptop touch pad. Normally, the pad support three fingers to swipe left and right as a hotkey for previous page and next page on IE and Chrome. But the page of website just scroll up and down when I do this three fingers left and right gesture. Even I fellow this link,https://support.mozilla.org/zh-TW/questions/951281, it still don't work. Really thanks your help BR Jay

All Replies (2)

iamjayakumars
iamjayakumars
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Could you try disabling graphics hardware acceleration? Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

EEmj0804
EEmj0804 Umnikazi wombuzo
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Hi iamjayakumars sir Rellay thanks your quick reply. I fellow what you mention and stop the hardward-acceleration. But it still scroll up and down when I do the left and right gesture of three fingers. Moreover, I try to do this gesture in the safe-mode but not any good thing happen. I think it maybe some issue from "about:config" like parameters "mouse.wheel." What do you think about this bug ??? My hardware informtion: Asus UX21 (it's a ultrabook and large touch-pad but it looks stupid when taking one more mouse ) Really thanks your help

BR Jay Hsiao