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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

the password is not working

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The e-mails are not forward to comcast by Mozilla. I cannot send or receive e-mails. It says that password didn't succeed.

I need help to solve this problem.

Thanks,

Divna

The e-mails are not forward to comcast by Mozilla. I cannot send or receive e-mails. It says that password didn't succeed. I need help to solve this problem. Thanks, Divna

All Replies (1)

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.