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after installation of firefox if i try to type any site it give me the sign of loading but nothing load and if i try any other browser it load the page ?

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FireFox give a spinning wheel and never finish loading and dont load any web but other browsers do i've tried ur support https://support.mozilla.org/en-US/search?esab=a&q=endless+loading i reset firefox ,uninstall, install, have older version ,check firewall ,every thing in support and ethe same result .... i cant load any web with endless loading i really enjog firefox and its option really in need for help , last version i install is 18.0.2 thnx alot

FireFox give a spinning wheel and never finish loading and dont load any web but other browsers do i've tried ur support https://support.mozilla.org/en-US/search?esab=a&q=endless+loading i reset firefox ,uninstall, install, have older version ,check firewall ,every thing in support and ethe same result .... i cant load any web with endless loading i really enjog firefox and its option really in need for help , last version i install is 18.0.2 thnx alot

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


You can also try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.