Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

searchnu.com downloads or piggybacks in on mozilla download, cannot get mozzila to run. update did it

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

smithjd1291
smithjd1291
more options

I downloaded update for Mozilla, in its place I get the seachnu.com as my web browser. i tried to manually over ride it, but it hijacks the web browser and is the only one that shows up. i looked it up on web and found that it piggybacks in on downloads, then hides itself while taking over web browser.

i removed mozilla and ran a search for searchnu on computer, but after downloading and removing mozilla several times, it always shows back up when I download latest version of mozilla. I can use google, which I hate and it also removes all my favorites when I have to remove mozilla.

Is there anyway to fix this problem? I have Kasperskey security on computer and its not detecting anything to remove, and since it hides itself, I have no idea what to look for to remove.

It also has slowed my computer web browsing down.

Any suggestions?

I downloaded update for Mozilla, in its place I get the seachnu.com as my web browser. i tried to manually over ride it, but it hijacks the web browser and is the only one that shows up. i looked it up on web and found that it piggybacks in on downloads, then hides itself while taking over web browser. i removed mozilla and ran a search for searchnu on computer, but after downloading and removing mozilla several times, it always shows back up when I download latest version of mozilla. I can use google, which I hate and it also removes all my favorites when I have to remove mozilla. Is there anyway to fix this problem? I have Kasperskey security on computer and its not detecting anything to remove, and since it hides itself, I have no idea what to look for to remove. It also has slowed my computer web browsing down. Any suggestions?

Isisombululo esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (2)

user633449
user633449
more options

Isisombululo Esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See these threads and pages about searchqu/searchnu: