Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I lost all history, bookmarks and plugin's when I disabled plugins and reset Firefox

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

I tried to install a java plugin and it didn't work because it said Firefox had disabled it. I then stupidly disabled all plugins and reset Firefox. Now all my history, bookmarks, favorites and website addresses and information is gone. It also changed my homepage from msn to Firefox but I have managed to reset that. But I am lost without my website address and bookmarks.

All Replies (1)

more options

Firefox should have imported the bookmarks when you reset Firefox.

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

You can recover more data from the old profile (be cautious with doing that).

You have an outdated Java plugin (7 Update 7) that has been disable for security reasons.
You will have to update to the latest Java 7 Update 9 version.

Update the Java plugin to the latest version.

See Java Platform > Java SE 7U9 or Java 6U37 (Download JRE)