Getting Firefox shewing up 60% of 64bit CPU with script "chrome://crossriderapp2258/...." running and NOT responding!
script: "chrome://crossriderapp2258/..." chewing up more than 50% of 64bit CPU time - Centrino2 - Windows-7. Need to kill Firefox, when it happens!
How to fix it?
All Replies (6)
That is a problem with an extension (crossriderapp2258) as indicated by that chrome URL that Firefox uses to access files used by extensions.
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
Thanks for the answer. I still don't understand a few things. In "safe mode" no trouble at all, but I D'ONT have any Add-ons neither Extesions enabled, in fact I d'ont have any extension at all listed and the few Add-ons are ALL DISABLE. Now after resuming in normal mode, not safe one, I still had the issue!!!! So, I fixed it with "noscript" a pretty handy security. Since I don't get the problem from the few sites were triggering the conditions.
Thanks again.
Whatever you have and what name it was installed under may be a low risk exploit that you managed to pickup. It may be affecting all the browsers that you have installed.
http://www.threatexpert.com/report.aspx?md5=be935705b8902b5407e196b2248e568b
IMO, installing NoScript to block those Firefox chrome:/ messages is only masking the exploit, and not fixing anything.
Ok, but in that case how to investigate the issue? Since I cannot get any pointers to any "Extensions" neither any "Add-ons"!
Help > Troubleshooting Information = use the Copy all to Clipboard and then paste in the Post a Reply box here. It would be nice to see what extensions and plugins you have installed, maybe one of us can see (or make an educated guess) what might be the culprit.
Thanks for your help and answers. here are the data you ask for:
Application Basics
Name
Firefox
Version
15.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
HP Smart Web Printing
4.51
false
smartwebprinting@hp.com
I Want This
0.83.80
false
crossriderapp2258@crossrider.com
Kaspersky URL Advisor
9.0.0.747
false
linkfilter@kaspersky.ru
NoScript
2.5.3
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Skype Click to Call
5.10.0.9560
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage
file:///D:/Users/richard/public_html/index.html
browser.startup.homepage_override.buildID
20120824154833
browser.startup.homepage_override.mstone
15.0
extensions.lastAppVersion
15.0
gfx.blacklist.suggested-driver-version
10.6
keyword.URL
http://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=12BAB699-97A6-4DEC-B36B-C917300711AA&apn_pt…
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1346175579
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
print.print_printer
HP Officejet 7300 series
print.printer_HP_Officejet_7300_series.print_bgcolor
false
print.printer_HP_Officejet_7300_series.print_bgimages
false
print.printer_HP_Officejet_7300_series.print_command
print.printer_HP_Officejet_7300_series.print_downloadfonts
false
print.printer_HP_Officejet_7300_series.print_edge_bottom
0
print.printer_HP_Officejet_7300_series.print_edge_left
0
print.printer_HP_Officejet_7300_series.print_edge_right
0
print.printer_HP_Officejet_7300_series.print_edge_top
0
print.printer_HP_Officejet_7300_series.print_evenpages
true
print.printer_HP_Officejet_7300_series.print_footercenter
print.printer_HP_Officejet_7300_series.print_footerleft
&PT
print.printer_HP_Officejet_7300_series.print_footerright
&D
print.printer_HP_Officejet_7300_series.print_headercenter
print.printer_HP_Officejet_7300_series.print_headerleft
&T
print.printer_HP_Officejet_7300_series.print_headerright
&U
print.printer_HP_Officejet_7300_series.print_in_color
true
print.printer_HP_Officejet_7300_series.print_margin_bottom
0.5
print.printer_HP_Officejet_7300_series.print_margin_left
0.5
print.printer_HP_Officejet_7300_series.print_margin_right
0.5
print.printer_HP_Officejet_7300_series.print_margin_top
0.5
print.printer_HP_Officejet_7300_series.print_oddpages
true
print.printer_HP_Officejet_7300_series.print_orientation
0
print.printer_HP_Officejet_7300_series.print_page_delay
50
print.printer_HP_Officejet_7300_series.print_paper_data
1
print.printer_HP_Officejet_7300_series.print_paper_height
11.00
print.printer_HP_Officejet_7300_series.print_paper_size_type
0
print.printer_HP_Officejet_7300_series.print_paper_size_unit
0
print.printer_HP_Officejet_7300_series.print_paper_width
8.50
print.printer_HP_Officejet_7300_series.print_reversed
false
print.printer_HP_Officejet_7300_series.print_scaling
1.00
print.printer_HP_Officejet_7300_series.print_shrink_to_fit
true
print.printer_HP_Officejet_7300_series.print_to_file
false
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Mobility Radeon HD 4500 Series
Vendor ID
0x1002
Device ID
0x9553
Adapter RAM
512
Adapter Drivers
atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.632.1.2000
Driver Date
8-17-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC