Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox upgrade won't work on my old computer

  • 3 uphendule
  • 29 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu user633449

more options

When prompted by Gmail to upgrade Firefox on my Mac (OS 10.4.11) because Gmail would no longer support the old version of Firefox I was using, I downloaded it and replaced the old Firefox icon with the newly-downloaded Firefox 12.0 icon in my Applications folder.

However, I now can't open the new Firefox because my computer (and me) are too old to work with it. HELP! Is there a version of Firefox I can use??? All my tabs were on Morning Coffee and all my 5 and 7 year old bookmarks were on that Firefox and it's GONE :–(

When prompted by Gmail to upgrade Firefox on my Mac (OS 10.4.11) because Gmail would no longer support the old version of Firefox I was using, I downloaded it and replaced the old Firefox icon with the newly-downloaded Firefox 12.0 icon in my Applications folder. However, I now can't open the new Firefox because my computer (and me) are too old to work with it. HELP! Is there a version of Firefox I can use??? All my tabs were on Morning Coffee and all my 5 and 7 year old bookmarks were on that Firefox and it's GONE :–(

All Replies (3)

more options

Your data is probably intact, in your profile folder. Be sure to create a backup copy as soon as possible.

  1. Open Finder and go to your home folder. Your home folder is usually the name of your Mac user account.
  2. From your home folder open /Library/, then /Application Support/, then /Firefox/, then /Profiles/. Your profile folder is within this folder.
  3. Create a copy of this folder to a safe location.

Unfortunately, the last version of Firefox to work with PowerPC Macs was 3.6.28 which is now unsupported, and contains security vulnerabilities. It's safest not to use it. Details are in the article

There is however a third-party build of Firefox called TenFourFox that will work and is kept up-to-date. More information at

more options

What about an Intel-based 10.4.11 Mac-Mini system? Is there a version better than 3.6.22?

Okulungisiwe ngu DICKGUERTIN

more options

Unfortunately, no. Firefox 3.6.28 was the last version of Firefox to support the PPC and 10.4 (even 10.4 with Intel). You can upgrade to Mac 10.5 and continue using Firefox, or use something like tenourfox as said above.

Firefox no longer works with Mac OS X 10.4 or PowerPC processors