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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

with firefox 8 and 9 my Canon printer acts as though printing but nothing on paper. Safari and Word O.K

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  • Igcine ukuphendulwa ngu donalds333

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I've gone to the firefox page and tried the printer reset trick.

I've gone to the firefox page and tried the printer reset trick.

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Did you reset all the prefs for that printer?

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I did the reset in about:config! Is there any other place?

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Is this the page you used for the reset instructions?
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

(Some users may need to reset all the print.printer preferences for a particular printer, if resetting this one master preference doesn't solve the problem.)

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Yes. Where do you reset all the print.printer preferences?