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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After entering my id and password at the "verizon.net" site I get the following message "Not Supported Method" and can't log on. I can log on with Internet explorer.

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  • Igcine ukuphendulwa ngu cor-el

mtendler1
mtendler1
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This seems to have started with the upgrade to Firefox 9. Worked on 8

This seems to have started with the upgrade to Firefox 9. Worked on 8

Isisombululo esikhethiwe

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

See also http://www22.verizon.com/about/privacy/browser/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Tim
Tim
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Isisombululo Esikhethiwe

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

See also http://www22.verizon.com/about/privacy/browser/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"