Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Fonts totally messed up on some sites

  • 51 uphendule
  • 72 zinale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu cor-el

more options

Since upgrading to 6.0, some sites can't be read at all. Instead of regular fonts, there are symbol fonts. Below is only one example. It doesn't happen on every site, only some. I've tried everything on the support page for "web pages not loading properly" (or whatever it's called). Could it be a plug-in problem?

Since upgrading to 6.0, some sites can't be read at all. Instead of regular fonts, there are symbol fonts. Below is only one example. It doesn't happen on every site, only some. I've tried everything on the support page for "web pages not loading properly" (or whatever it's called). Could it be a plug-in problem?

All Replies (11)

more options

Decided to make this one final try. Changing grx.downloadable_fonts.sanitize to false did nothing. I'm sticking with Safari until Firefox issues a fix. Thanks again for all your help. Over & out! Jane

more options

It is really a problem with one of the fonts.

You can try to test the fonts here:

The site that you posted uses Times New Roman (Times New Roman, Times, serif) and Arial (Arial, Helvetica, sans-serif) as the default.

more options

After none of the recommendations here worked, I simply downgraded to Firefox 5.01. I'm much happier now. ;-)

more options

Hey! You must know that Firefox 5.0.1 is an insecure version of FF and no longer supported by Mozilla. If you're really determined to downgrade, the right version is 3.6.22. It's still supported.

more options

Just updated to Firefox 7.0...problem remains. :( Guess I'll just keep using Safari.

more options

I just came back here after installing Firefox 7.0. I decided to try this test -- lo & behold, the vast majority of my fonts render in the same mess that I originally posted. I have no idea what to do about it. No problems on Safari.

more options

Did you try the font test to see which font(s) are causing problems?

Okulungisiwe ngu cor-el

more options

Yes I did; that's how I discovered that almost all fonts show the messed up way. With Safari (which I'm using now) they're all fine.

more options

Try to remove the symbol font that is displayed in your case to stop Firefox from using it.

more options

cor-el: I removed that font -- now there's just blank spaces where it was! As there's no problem with Safari, I wish the good folks at Firefox would simply fix whatever's wrong! There are many of us experiencing the problem, not only me. Thanks for trying to help!

more options

There may still be another font that Firefox is using instead, otherwise you would see the hex code in a little square box.

  1. 1
  2. 2
  3. 3