Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

fafsa.ed.gob website said my browser is incompatable. a supported browser listed is 3.5x or 3.6x. do i have to download this browser for it to work?

  • 3 uphendule
  • 100 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu randyc123

more options

this is the message i get when i go to the next page for the fafsa on fafsa.ed.gov. it is An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. the browser listed below are Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x

this is the message i get when i go to the next page for the fafsa on fafsa.ed.gov. it is An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. the browser listed below are Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x

All Replies (3)

more options

You could try it and see how it goes, but if you might lose a lot of work after filling in a multi-page form, maybe use Internet Explorer for that site rather than downgrade Firefox.

more options

We had an earlier question today -

https://support.mozilla.com/en-US/questions/838586

more options

Yes,thank you. That is what i have had to do, use my internet explorer browser. i dont normally use the ie browser, but it works. thanks for your reply.