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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

bookmarks, back, forward with apple mac

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  • Igcine ukuphendulwa ngu cor-el

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I have an Apple Macbook Pro. Last friday I switched my computer on and all my (hundred or so) bookmarks had dissapeared. I can not find them or retrieve them from back up, the message 'not able to process back up' appears. I also can't go back, forward or save any new bookmarks.

Please can someone help. I really depend on my bookmarks.

Thanks,

I have an Apple Macbook Pro. Last friday I switched my computer on and all my (hundred or so) bookmarks had dissapeared. I can not find them or retrieve them from back up, the message 'not able to process back up' appears. I also can't go back, forward or save any new bookmarks. Please can someone help. I really depend on my bookmarks. Thanks,

All Replies (3)

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Hi, Thanks for this. I'm still stuck. I can't find places.sqlite file or the profile folder. I don't know if this is because I use a Mac? I am really struggling to understand the instructions.

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You can use: Help > Troubleshooting Information > Profile Directory > Open Containing folder

See also Use the Troubleshooting Information page to help fix Firefox issues