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Youtube videos not loading

Kuphostiwe

Since last night FIrefox won't load youtube videos, all I get is a black box where the video normally plays. The videos load fine in both Chrome and IE. I started Firefox in safe mode but that didn't help.

URL of affected sites

http://www.youtube.com/watch?v=ktWiD6Jl9zs

Since last night FIrefox won't load youtube videos, all I get is a black box where the video normally plays. The videos load fine in both Chrome and IE. I started Firefox in safe mode but that didn't help. == URL of affected sites == http://www.youtube.com/watch?v=ktWiD6Jl9zs

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

Eminye Imininingwane

user66338 58 izisombululo 452 izimpendulo
Kuphostiwe

Hello BrianInNYC,

please clear your cache and cookies, by following these steps:

  1. Open the Tools menu at the top of the Firefox window, select Clear recent history
  2. In the Clear recent history window, select Everything from the dropdown list.
  3. Click the arrow next to Details once, then check Cache and Cookies.
  4. Now, click the Clear now button to clear history.

Kind regards, Tobbi Firefox Support Volunteer

Hello BrianInNYC, please clear your cache and cookies, by following these steps: #Open the Tools menu at the top of the Firefox window, select '''Clear recent history''' #In the ''Clear recent history'' window, select '''Everything''' from the dropdown list. #Click the arrow next to '''Details''' once, then check '''Cache''' and '''Cookies'''. #Now, click the '''Clear now''' button to clear history. Kind regards, Tobbi Firefox Support Volunteer

Umnikazi wombuzo

Thanks Tobbi for the quick reply, that seemed to fix the problem.

Thanks Tobbi for the quick reply, that seemed to fix the problem.