Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When downloading the latest version, the firefox icon did not appear, another did instead and it will not go from applications folder to dock

  • 2 uphendule
  • 36 zinale nkinga
  • 462 views
  • Igcine ukuphendulwa ngu Chris Ilias

more options

When I downloaded the new version, the firefox icon did not appear. Instead another icon popped up and I was able to put it in applications but it would not go to the dock

This happened

Just once or twice

== I tried to download the new version of firefox

Isisombululo esikhethiwe

When you download Firefox from mozilla.com, you are downloading the DMG file, not the app file. Opening the DMG file is supposed to load the disk image, where you can drag the Firefox app file to your applications folder. See How to download and install Firefox on Mac.

So the question is why it won't stay in the dock. The app file should stay in your applications folder. After you launch Firefox an icon should appear in the dock. Ctrl-click on the dock icon. There should be a menu option to "Keep in dock".

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 10

All Replies (2)

more options

Isisombululo Esikhethiwe

When you download Firefox from mozilla.com, you are downloading the DMG file, not the app file. Opening the DMG file is supposed to load the disk image, where you can drag the Firefox app file to your applications folder. See How to download and install Firefox on Mac.

So the question is why it won't stay in the dock. The app file should stay in your applications folder. After you launch Firefox an icon should appear in the dock. Ctrl-click on the dock icon. There should be a menu option to "Keep in dock".

more options

Thanks Chris, it's all good now!