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Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open any web browser except IE8

  • 7 uphendule
  • 41 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu RJL19939

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Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open Firefox or any other web browser except IE8

After Java update

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open Firefox or any other web browser except IE8 == After Java update == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Isisombululo esikhethiwe

Hi - yep one and the same! I have done nothing different over the last 3 days but now Firefox has decided to install and it loads just fine - I have not a clue why or what caused it as I havent downloaded a thing - but thanks for the offer of help. Regards Terry

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

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If you try starting in Firefox safe mode, does that work? See Diagnose Firefox issues using Troubleshoot Mode

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Sorry Chris but I don't even get that far - after download latest Firefox - I cannot get the installation to work. I get dialogue box with "0% extraction" then nothing also cannot get Opera to install. The installation stalls at the same point of extracting the download. The only browser to work is IE8. I think it is more a Java problem as everything worked Ok until I took a Java upgrade.

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Just to clarify, are you Terry Pegrum?

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I have a mac running snow leopard -- same problem: after performing java updates for Firefox, application wouldn't open. I dumped it and am downloading a new copy... will see if that works.

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Isisombululo Esikhethiwe

Hi - yep one and the same! I have done nothing different over the last 3 days but now Firefox has decided to install and it loads just fine - I have not a clue why or what caused it as I havent downloaded a thing - but thanks for the offer of help. Regards Terry

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Finally got it to work. Didn't work after first reinstall. So I trashed the preference and library files for Firefox before attempting next download/reinstall. Low and behold--it now works!

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I have the same problem. I did catch IE8 blocking a file from downloading, however I do not know how to stop IE8 from doing this. It was blocked due to the mozilla website being restricted by IE8, but I can not locate where this is happening. Unfortuneately I can not get Mozilla support interested in this problem.