wen i close firefox using win 7, and restart it, i get a box that says it is already running and to close it before using--but it wort close and the same thing keeps happening. what is wrong--previous versions on vista did,nt do this?
if i open firefox and use it, when i get to last window and close it, if i try to reopen it, it says already open and to close pages but it will not close--the same box keeps coming back
This happened
Every time Firefox opened
== first time i loaded it onto new computer with win 7 64 bit
All Replies (3)
Firefox v 3.6.3 running Win 7 Home premium. About every 6th or 7th time I go to open Firefox from my desktop I receive the same msg as the original poster receives. I must restart to clear up the problem. When I select restart it states a forced shutdown is required and asks if I want to proceed. I click yes, the computer restarts and problem is fixed until the next occurrence.
My thanks for any assistance that may be available.
If you require a screenshot let me know, please include instructions on how to do this though.
See http://kb.mozillazine.org/Firefox_hangs and Firefox hangs or is not responding - How to fix (Hang at exit)
Update on my problem. I run AVG for a virus program so have no issues with it. Going to Task Manager shows no programs open until I go to the Processes Folder. It shows Firefox.exe as running so I selected "end process" and was then able to open it. FYI, closing Firefox with File, Exit commands makes no difference, the problem will persist. This doesn't appear to be a hang up because Firefox looks to be closed but won't re-open so there is no freezing or lock up so to speak.
Thanks for your response though cor-el