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Write always gives me a From address that is not the one from the account set as default

  • 3 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu david

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Hello. I have a Zen Internet account set as my default account, but, when I go to write an email, the From address is based on my own domain barkas.co.uk, with the Zen address after it (see screenshot,) and I have to manually change it to my Zen email address from the dropdown address menu. Why is this and how do I stop it?

Hello. I have a Zen Internet account set as my default account, but, when I go to write an email, the From address is based on my own domain barkas.co.uk, with the Zen address after it (see screenshot,) and I have to manually change it to my Zen email address from the dropdown address menu. Why is this and how do I stop it?
Ama-screenshot ananyekiwe

All Replies (3)

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If the cursor is another account, the compose window uses that account, not the default.

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What does “if the cursor is another account”mean? You mean if a different account is highlighted on the left? I’m always working with the Unified one.

I think I’ve sorted it. Under Manage Identities for each account, I had the email for that account and the one for my domain, so I’ve deleted the one for my domain and I think it’s maybe behaving now

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Yes, that should work, as both were eligible to be default.

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Buza umbuzo

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