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email

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cant send messages

cant send messages

All Replies (10)

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Hello there We have read the question We try to help

Your PC has the Thunderbird Software installed. This can no longer send email. Can you give a little explanation of how this happened? Is your computer okay? The status?


Greetings Firefox volunteer

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Hello there


If you can't find any other software on your PC that could be interfering with your Thunderbird program, you could start to find the problem with your use of Thunderbird.

You can see whether the AV software is hindering you with too high a security level. After this, your update would see the security idea as disrupted and still have to approve it but do not behave accordingly. Reinstalling The Software could be a trusted subject for them.

Greetings Firefox volunteer

Okulungisiwe ngu Googlethunderbird

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yesterday the email worked. today it does not. I get an error message out going server timed out.

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Hello

If you still have port numbers set to 25 or 2525, you can also change them to 587. And your further settings also check whether this computer really has the right settings in the software.


okay yesterday it still worked you received a formatted message automatically.

A timeout request from your mail server.

did he send more?

Greetings Firefox volunteer

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Hello there

A message like this means that it could also have a sudden period when it could suddenly be over

What version of Thunderbird are you on? What other programs are you using in Thunderbird? IMAP or pop can I ask? What is your provider? Do you use google?

Can you send me a copy of your outgoing settings? To do this via screenshot I will send you this form with you so that you can execute it, for example.

Where there more tekst than only time out server there must be a code also? Can you sent them to us?

https://support.mozilla.org/en-US/kb/how-to-make-screenshots


Greetings Firefox volunteer

Okulungisiwe ngu Googlethunderbird

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I cant send screen shots. My server is shaw. this happened before and it was something about my certificate but I cant find it again. pop I think. I cant find any out going settings. no other messages except smpt has timed out. i use google. I dont know what version of Thunderbird.

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Hello there

Windows or Mac. To find interrupting software on that personal computer , restart and startup in the safe modus to find out where the bad software is located.




Greetings Firefox volunteer

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Hello there

okay if you can perform the above and then restart your system and start the Thunderbird software in trouble shoot mode. Are you looking for bad add-ons that can and are still interfering with your combination with Thunderbird email traffic, and are you checking whether you can now send email? After starting Thunderbird?

Can you send us the screenshot below of your outgoing SMTP settings? And all the other problems encountered along the way.

Did you update recent this computer in Os and Thunderbird update? Can I ask.

Greetings Firefox volunteer

Okulungisiwe ngu Googlethunderbird

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Hello there

in Thunderbird menu, click on tools menu and click on account settings from this sub menu select the .outgoing server settings

Follow the instructions to make a screenshot. You can send them to us if you like.

Or write them down an send them to us,it s fine to.

Greetings Firefox volunteer

Okulungisiwe ngu Googlethunderbird

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Hello there



to get to your certificates in your Thunderbird go to menu)extra) additional then choose options) certificates) and then click )view certificates). What are their status now?

Greetings Firefox volunteer

Okulungisiwe ngu Googlethunderbird

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Buza umbuzo

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