Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF Downloads

  • 2 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu tammymcminn

more options

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot. Is there something I need to adjust in Firefox to allow PDFs to open?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

PDFs should open in the built-in viewer, make sure the PDF content type is set to "Open in Firefox" in the Applications list in settings.

Does it still happen in Troubleshoot Mode?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

PDFs should open in the built-in viewer, make sure the PDF content type is set to "Open in Firefox" in the Applications list in settings.

Does it still happen in Troubleshoot Mode?

Helpful?

more options

Troubleshoot mode fixed the problem. I already had it set to open in Firefox.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.