downloading/installing Firefox
I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.
All Replies (2)
Hi, in case you haven't already, please do a regular shutdown/restart of Windows in case there is a transient problem with memory, etc.
If you are running the small "stub" installer, try downloading the full/offline installer from the following page (the systems and languages page):
https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
Does that one work? If not, could you provide more information on the specific error message?
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