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Accidentally marked email as junk in Thunderbird...

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My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

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You can remark the message as not junk from message list pane. Also, marking as junk does not delete the message, but just files it in junk folder.

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david said

You can remark the message as not junk from message list pane. Also, marking as junk does not delete the message, but just files it in junk folder.

I have now marked one correspondent as "not junk" at least twice a week for the past 6 months. Sometimes it DOES go to my Inbox, sometimes to Junk. Same exact correspondent, same email address, published at about the same time nearly every day.

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Thunderbird was set to automatically delete messages marked as junk, so there is no way to see it in any message pane.

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Brian said

Thunderbird was set to automatically delete messages marked as junk, so there is no way to see it in any message pane.

So you can not undo the mark on that email. But clicking on a single email does not block all email from that domain. it takes at least 50 is spam and 50 is not spam decisions to even begin to train the SPAM filter. So one error is not really an issue.

I would expect that any spam messages that are deleted will be in the trash / Deleted folder. That is were deleted messages usually go. I would personally recommend however that spam be directed to a spam folder, because none of us a perfect, as this exercise proves. Setting a retention period from a day to and very large number of days is a simple matter of entering the retention time in the account settings. SO once mail is in the folder it's deletion will be automatic after the retention period expires.

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johnmckiernan said

david said

You can remark the message as not junk from message list pane. Also, marking as junk does not delete the message, but just files it in junk folder.

I have now marked one correspondent as "not junk" at least twice a week for the past 6 months. Sometimes it DOES go to my Inbox, sometimes to Junk. Same exact correspondent, same email address, published at about the same time nearly every day.

@johnmckiernan If the above information does not resolve your issue, you should consider creating a new thread with specific details about your issue.

Doing so will allow support forum volunteers to give you solutions that are more helpful to you. In the interests of timeliness, with IMAP accounts often the server marks messages as SPAM, setting those messages to not spam in Thunderbird is not going to affect the way the server is behaving to the correspondent. The Yahoo implementation is particularly annoying and in your face about remarking the same messages as spam after you reclassify them.

Thank you.

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