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Regarding firefox account issues.

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Sir,

An account was opened in Firefox with this Gmail account: pmkamirul@gmail.com In which the user and password of different accounts were saved. Today 28.01.24 due to Windows problem on my laptop, I set up new windows again and installed Mozilla Firefox and tried to open the Mozilla account but it took about 15 minutes because I did not give the correct password. Later I reset the password and opened the Firefox account with the new password 01714303182 but even when the Firefox account was opened, nothing saved previously came back. Please help me to recover my previously saved data.

I will be grateful to you. Md. Amirul Islam 01714303182

Sir, An account was opened in Firefox with this Gmail account: pmkamirul@gmail.com In which the user and password of different accounts were saved. Today 28.01.24 due to Windows problem on my laptop, I set up new windows again and installed Mozilla Firefox and tried to open the Mozilla account but it took about 15 minutes because I did not give the correct password. Later I reset the password and opened the Firefox account with the new password 01714303182 but even when the Firefox account was opened, nothing saved previously came back. Please help me to recover my previously saved data. I will be grateful to you. Md. Amirul Islam 01714303182

All Replies (4)

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Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

Helpful?

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Please help me to recover the previous saved data of my firefox account. Otherwise I will suffer a lot.

Helpful?

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Tell me what information is needed to recover the previously saved data of the Firefox account, I will give it. Please restore my firefox account saved information.

Helpful?

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If you did reset the password of the Mozilla Account then you can't recover your personal data via Sync, you would need access to another backup with this data.

Helpful?

Buza umbuzo

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