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Trash Folder missing after last update

musiclady1949 replied
dsks

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Okulungisiwe ngu dsks

All Replies (3)

Is this a question about Thunderbird or about Firefox ?

We can move this question over to Thunderbird Support if the question is about Thunderbird.

Thunderbird. Sorry

I tried the suggestions here: https://support.mozilla.org/en-US/kb/cannot-delete-messages

But I cann't find the imap folder. Can someone help?