Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

MetaMask extension

more options

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field. I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

All Replies (1)

more options

Another user reported a MetaMask problem yesterday: https://support.mozilla.org/questions/1434630.

I'll paste my reply here:

I assume it's this extension, and some reviews indicate problems, although it's not a storm of posts:

https://addons.mozilla.org/en-US/firefox/addon/ether-metamask/reviews/

Because money is involved, I suggest trying the most official support channel the author makes available, but also checking other sites for background.