Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

thunderbird.exe - Bad Image

  • 3 uphendule
  • 0 zinale nkinga
  • 35 views
  • Igcine ukuphendulwa ngu Hong

more options

My computer crashed but it has been fixed. Now I cannot start Thunderbird. I got the error message as shown by the attached screenshot:

thunderbird.exe - Bad Image

C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status oxcooool 2f.

I can reinstall Thunderbird. Will I be able to recover all my emails (there are thousands)? Is there another remedy?

My computer crashed but it has been fixed. Now I cannot start Thunderbird. I got the error message as shown by the attached screenshot: thunderbird.exe - Bad Image C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status oxcooool 2f. I can reinstall Thunderbird. Will I be able to recover all my emails (there are thousands)? Is there another remedy?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Email accounts should remain unaffected with a reinstall. I've done it several times. However, whenever anything such as that is intended, I do a profile backup for security against some unanticipated happening.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

Email accounts should remain unaffected with a reinstall. I've done it several times. However, whenever anything such as that is intended, I do a profile backup for security against some unanticipated happening.

more options

Thank you. The profiles are backed up to the cloud daily. I am going to reinstall Thunderbird.

more options

Success! Everything was restored to normal after a simple reinstall.