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Downloads on phone

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  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu Paul

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For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.
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All Replies (10)

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Hi

As a first step, I recommend clearing the cache (not data!) in the Android Settings app for both Firefox for Android and the phone app on your device.

Does this help?

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unfortunately no that was the first thing i did

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Can you try this in the Release copy of Firefox for Android?

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firefox nightly also dose it

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Okay, but does this also happen in the Release copy of Firefox for Android?

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nope but its probably because its a new install

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but like it happens in nightly as well

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Okay. I recommend that you file what you are seeing in Beta and Nightly as a bug for our developers to look into. See File a bug report or feature request for Mozilla products for details.

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No problem, hopefully they will be able to look into this soon for you.