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Trying to download openh264.....zip everytime I open Mozilla

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  • 0 zinale nkinga
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  • Igcine ukuphendulwa ngu James

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Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

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Dropa said

That's not from Firefox sounds like malware from either site or malware software.

You sure about that?

Why is there an OpenH264 plugin in Firefox? https://support.mozilla.org/en-US/kb/open-h264-plugin-firefox

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ASH said

Everytime I try to open Mozilla it automatically tries to download "openh264-...

Wonder if reinstalling Firefox may actually fix it as normally a reinstall does little.

You can download the full offline setup at https://www.mozilla.org/firefox/all/#product-desktop-release