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Migrating email from old computer to new computer - emails boxes not showing in left pane

  • 3 uphendule
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  • Igcine ukuphendulwa ngu Toad-Hall

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Hello, my computer died but before it did i backed up my Thunderbird profile files - the backup is 77.8GB so big to zip using export. I installed Thunderbird v.102.8.0 64 bit; and copied my backed up files over and now my email account list shows when clicking the dropdown arrow next to "get messages" but the email account list (72 email accounts) does not show in the left hand pane.

I have attached images of what I see, what is showing in app data - both local and roaming, and also of both .ini files.

Using the troubleshooting setting the software is pointing to the correct location.

I would truly appreciate your help.

Thank you,

Robin Monroe

Hello, my computer died but before it did i backed up my Thunderbird profile files - the backup is 77.8GB so big to zip using export. I installed Thunderbird v.102.8.0 64 bit; and copied my backed up files over and now my email account list shows when clicking the dropdown arrow next to "get messages" but the email account list (72 email accounts) does not show in the left hand pane. I have attached images of what I see, what is showing in app data - both local and roaming, and also of both .ini files. Using the troubleshooting setting the software is pointing to the correct location. I would truly appreciate your help. Thank you, Robin Monroe
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

TRy this:

Exit Thunderbird.

Right click on the 'Thunderbird' shortcut icon and select 'Run as Administrator' Report back on results.

Note if this fixes the problem, you usually can start as normal there after.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Isisombululo Esikhethiwe

TRy this:

Exit Thunderbird.

Right click on the 'Thunderbird' shortcut icon and select 'Run as Administrator' Report back on results.

Note if this fixes the problem, you usually can start as normal there after.

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Thank you so much! I have been struggling with this for 2 weeks!!

Okulungisiwe ngu Robin Monroe

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Good to hear you are back to normality :)