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I cannot set up thunderbird

  • 3 uphendule
  • 0 zinale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu david

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I cannot set up thunderbird. I enter my email and email password and get a message indicating that one configuration was found. I hit done and get a message "Unable to login at server. Probably wrong configuration, username or password." I am using the correct information so do not know what is going on.

I cannot set up thunderbird. I enter my email and email password and get a message indicating that one configuration was found. I hit done and get a message "Unable to login at server. Probably wrong configuration, username or password." I am using the correct information so do not know what is going on.

All Replies (3)

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Repeat the process, but omit entering the password. That often works. Enter password only when prompted when first retrieving messages.

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I was able to create the account but cannot download or connect to my Mac Mail account. When I try it has the wrong user name. I did not add a user name, just took was provided from Thunderbird. How do I enter the correct user name?

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You can rightclick the account in left pane, click 'settings' and update the account, or youou may need to delete the account and start over.