Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All Firefox information gone (boomarks, history, logins, EVERYTHING)

  • 1 baphendule
  • 0 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Terry

firefoxuser96
firefoxuser96
more options

After an automatic firefox update, all info/customization gone. Firefox files/profiles on my macbook have plenty of folders/files but they all say zero bytes.

After an automatic firefox update, all info/customization gone. Firefox files/profiles on my macbook have plenty of folders/files but they all say zero bytes.

All Replies (1)

Terry
Terry
more options

Have a look at this support article; it may be of some help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update