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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

certain web pages broken after upgrade to Ubuntu 22.04.1 'jellyfish' LTS

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  • Igcine ukuphendulwa ngu kanka66

kanka66
kanka66
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Immediately after OS upgrade to Ubuntu 22.04.1 'jellyfish' LTS, I started having multiple problems with 'random' web pages. So far, each site with problems loads fine with Chromium. I have attached 2 screenshots to show one specific problem - a Kaiser sign in page. with firefox, I have double braces, double colons and seemingly variable names filling an unresponsive page. While with Chromium, Sign In works normally.

on another specific site, the FireFox sign in is successful, but the welcome page stays completely blank, so no navigation is possible. In other sites, the gray revolving circle goes on forever. And for most sites everything is fine. I am starting here as the problem is manifesting in FireFox, but may be the OS ? my version of FireFox is 104.0.2 (64-bit) [Sep. 6th, 2022 ?]

So, How to triage whether this is an OS problem or a FireFox issue ? What info do I need to collect ?

thank you for your help on this.

Immediately after OS upgrade to Ubuntu 22.04.1 'jellyfish' LTS, I started having multiple problems with 'random' web pages. So far, each site with problems loads fine with Chromium. I have attached 2 screenshots to show one specific problem - a Kaiser sign in page. with firefox, I have double braces, double colons and seemingly variable names filling an unresponsive page. While with Chromium, Sign In works normally. on another specific site, the FireFox sign in is successful, but the welcome page stays completely blank, so no navigation is possible. In other sites, the gray revolving circle goes on forever. And for most sites everything is fine. I am starting here as the problem is manifesting in FireFox, but may be the OS ? my version of FireFox is 104.0.2 (64-bit) [Sep. 6th, 2022 ?] So, How to triage whether this is an OS problem or a FireFox issue ? What info do I need to collect ? thank you for your help on this.
Ama-screenshot ananyekiwe

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
kanka66
kanka66 Umnikazi wombuzo
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cor-el, thank you for the links and for picking up this issue. But, site behavior did not change when in or out of 'TroubleShoot Mode'. based on the links you sent, I also switched hardware accel off -- no difference there either. When I first asked for Help, I was not aware that 104.0.2 was such a recent release. I have been on the kp.org site since the release, but am I right in supposing that this version of FireFox would have been installed as part of the Ubuntu major upgrade ??

What do you feel I try next ?