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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Websites not opening

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu debra6358

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Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this one). I can then open the same website in Chrome with no problem? How do I fix this problem? I know I need to upgrade to windows 11 and have tried several times, but it never works. Thank you. Debbi

"Network Protocol Error

An error occurred during a connection to www.michaels.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."
Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this one). I can then open the same website in Chrome with no problem? How do I fix this problem? I know I need to upgrade to windows 11 and have tried several times, but it never works. Thank you. Debbi "Network Protocol Error An error occurred during a connection to www.michaels.com. The page you are trying to view cannot be shown because an error in the network protocol was detected. Please contact the website owners to inform them of this problem."

All Replies (2)

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Hi Debbi,

Maybe you can try several methods from this website: https://ostechnix.com/how-to-fix-network-protocol-error-on-mozilla-firefox/

Hope it solves your issue. Please don't hesitate to ask if you have any further questions. Have a nice day! ☺️

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Hi, I have tried everything on the list above and in a google search. I am still having difficulty with many websites. I love so many unique features in firefox, but I have been forced to switch to chrome for so many websites. I have read this is a problem for many, do you have a solution? Thanks. Debbi