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Some emails do not have the option to archive

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  • Igcine ukuphendulwa ngu Noblemonkey

Noblemonkey
Noblemonkey
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I recently started using the archive option manually, by right-clicking emails and selecting "Archive".

I've noticed that for some, very few, emails, the "Archive" option is not there.

I can manually mark it as read and move it to the archive folder, but I'm trying to work out why the option is not available as it usually is.

I've added the senders address to my contact list, and Junk filter is turned off.

I've attached two images showing the right-click context menu in both cases.

I recently started using the archive option manually, by right-clicking emails and selecting "Archive". I've noticed that for some, very few, emails, the "Archive" option is not there. I can manually mark it as read and move it to the archive folder, but I'm trying to work out why the option is not available as it usually is. I've added the senders address to my contact list, and Junk filter is turned off. I've attached two images showing the right-click context menu in both cases.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Each account has an archive folder set. If it does not then Archive is not available. This is particularly random appearing if you use unified folders or search folders.

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

Each account has an archive folder set. If it does not then Archive is not available. This is particularly random appearing if you use unified folders or search folders.

Noblemonkey
Noblemonkey Umnikazi wombuzo
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Matt said
Each account has an archive folder set. If it does not then Archive is not available. This is particularly random appearing if you use unified folders or search folders.

Ah ha! I was confused as I've only got one email account set up.

It has a number of alias smtp addresses (more than 2), but only my main email and one alias have been set up as "Identities" in the account settings.

I went and set the Archive options for the alias email that has it's own Identity and it's now working!

Thanks!

(edit: spelling and typos)

Okulungisiwe ngu Noblemonkey