Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Browser does not work. At all.

more options

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Just for S&Gs can you download a different version of Firefox to see if it works? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release I came across --> https://support.mozilla.org/en-US/questions/1058797 and the user refreshed or reset Firefox to resolve the issue. You should make sure to backup your data before doing a refresh. https://www.youtube.com/watch?v=6rqQucoPzdA

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (12)

more options

Firefox version number?

more options

It works for me in openSUSE. https://rarbg.to/index80.php see screenshot Let me boot into my mac running 10.13.6

more options

What do you have set here. see screenshot

more options

Okulungisiwe ngu santucci.chris

more options

This site won't let me upload a screen shot now. I unchecked "block dangerous..." because I'm not a child, and unchecked "Query OCSP..." and have "Don't enable HTTPS..." checked and still same non performance from the browser. Also, I recently deleted the browser and installed it from a recent download and still nothing.

more options

The site works for me on mac. see screenshot Can you try under a different user account?

more options

Isisombululo Esikhethiwe

Just for S&Gs can you download a different version of Firefox to see if it works? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release I came across --> https://support.mozilla.org/en-US/questions/1058797 and the user refreshed or reset Firefox to resolve the issue. You should make sure to backup your data before doing a refresh. https://www.youtube.com/watch?v=6rqQucoPzdA

Okulungisiwe ngu jonzn4SUSE

more options

Nightly is working for me, thanks!

Jonzn, I was never using an account with Firefox.

Okulungisiwe ngu santucci.chris

more options

Just want to make sure you are cool with using the bleeding edge browser that gets updates everyday. Nightly is an unstable testing and development platform. By default, Nightly sends data to Mozilla — and sometimes our partners — to help us handle problems and try ideas

more options

It works for me. Whereas the regular version does not work for me. So yeah, I'm good with any version that works. Thanks!