Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I stop Firefox from asking for the password for a deleted email account

  • 2 uphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu fionamcdc1

more options

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message?

Many thanks

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message? Many thanks

All Replies (2)

more options

Check in tools>accountsettings that there is no entry under Outgoing Server for that account.

more options

Thank you David, I have now done that. I now have an additional problem, after rebooting, I am still being prompted to enter a password for an addressbook linked to that old email. I have gone into my card book. I am able to remove the records in that address book, however I cant remove the addessbook itself. Any suggestions regarding how to stop the prompts for this address book password? Thanks