Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't get bookmarks or history

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu FredMcD

debra.hetland
debra.hetland
more options

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

All Replies (1)

FredMcD
FredMcD
more options

Do you know how the data was lost? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update