New pages don't load correctly
Every time I enter my local town in "Get the news that’s local to you" on the BBC website it disappears as soon as I move to another page. It never used to do this and it is very frustrating. Any help would be very gratefully received! Thank you.
Isisombululo esikhethiwe
Thank you for the suggestions. I think it must have been a BBC News website issue as, without any help from me, all is now well. Thanks again, Scotch
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (7)
Can you give more details on what you do, what should happen, and what does happen?
Please provide a public link (no password) that we can check out. No Personal Information Please !
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Do you open that other page in the same tab or in another tab ?
If it is the former then try to open that page in a new tab.
Okulungisiwe ngu cor-el
Isisombululo Esikhethiwe
Thank you for the suggestions. I think it must have been a BBC News website issue as, without any help from me, all is now well. Thanks again, Scotch
Thank you for letting us know.
Yes, that's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.
I must be very dim, I'm afraid. My post doesn't have a "Solved" button to its right.
Looks like it was flagged. Don't worry about it.