Lost all my bookmarks, favourites and passwords
Hi,
after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them.
is it possible to somehow retrieve them? I have been keeping them for years...
thanks in advance, lib
All Replies (4)
Hey there!
Please see the link below for how to recover your lost bookmarks:
https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
About the passwords, I am very sorry but I can't help with that!
Hope I helped!
Kind regards,
Bithiah
Hi Bithiah,
unfortunately, that didnt help. Any other suggestion? Also... with the passwords - do you think they are lost for good? There were around 60 pwds I stored :(
thanks, Lib
I'm just the messenger... I don't like this policy! ;-(( Imagine if you forgot your bank account password and if you reset it your account also gets reset!
https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it
Okulungisiwe ngu jonzn4SUSE
Hey there!
If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!
Kind regards,
Bithiah