Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lightning deletes events

  • 1 baphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Toad-Hall

more options

I'm having problems with Thunderbird because Lightning is deleting events. The problem has been going on for several months. Since March 2021 I've been making backups of the file "local.sqlite" and writing down exactly which event was deleted on which day. As a rule, deleted are the events for about the next two weeks and about the previous week. A gruop of events are always deleted at once. I cannot say in advance when this day of deletion will be. Therefore I cannot reproduce the problem. Both one-time and repeated events are affected. If I have entered a birthday event for the next week, then this event and all events from the following years will be deleted. It doesn't matter what I do with the event in the reminder window before the deletion (close or postpone or nothing). I'm using the latest version of Thunderbird Portable (78.9.1 64-bit).

The following deletion days have occurred since March: Day of deletion: 2021-03-01 Event: 1. March Event: 1. March Event: 1. March Event: 1. March Event: 5. March Day of deletion: 2021-03-23 Event: 19. March Event: 20. March Event: 23. March Event: 26. March Event: 27. March Event: 29. March Day of deletion: 2021-04-03 Event: 18. March Event: 24. March Event: 1. April Event: 1. April Event: 2. April Event: 6. April Day of deletion: 2021-04-13 Event: 1. April Event: 8. April Event: 10. April Event: 12. April Event: 16. April Event: 17. April Event: 17. April


I found this page in the forum: https://support.cdn.mozilla.net/de/questions/1326232

The same problem is described here. It is claimed that the latest version fixes the problem. But that's not true. The title of that page sounds like a problem with the reminder. But the reminder works right: There are noch events to remind.

Unfortunately I cannot answer there because my Firefox account is not accepted. I get the message: "This account is not active."

Please help. I know one other person with the same problem.

I'm having problems with Thunderbird because Lightning is deleting events. The problem has been going on for several months. Since March 2021 I've been making backups of the file "local.sqlite" and writing down exactly which event was deleted on which day. As a rule, deleted are the events for about the next two weeks and about the previous week. A gruop of events are always deleted at once. I cannot say in advance when this day of deletion will be. Therefore I cannot reproduce the problem. Both one-time and repeated events are affected. If I have entered a birthday event for the next week, then this event and all events from the following years will be deleted. It doesn't matter what I do with the event in the reminder window before the deletion (close or postpone or nothing). I'm using the latest version of Thunderbird Portable (78.9.1 64-bit). The following deletion days have occurred since March: Day of deletion: 2021-03-01 Event: 1. March Event: 1. March Event: 1. March Event: 1. March Event: 5. March Day of deletion: 2021-03-23 Event: 19. March Event: 20. March Event: 23. March Event: 26. March Event: 27. March Event: 29. March Day of deletion: 2021-04-03 Event: 18. March Event: 24. March Event: 1. April Event: 1. April Event: 2. April Event: 6. April Day of deletion: 2021-04-13 Event: 1. April Event: 8. April Event: 10. April Event: 12. April Event: 16. April Event: 17. April Event: 17. April I found this page in the forum: https://support.cdn.mozilla.net/de/questions/1326232 The same problem is described here. It is claimed that the latest version fixes the problem. But that's not true. The title of that page sounds like a problem with the reminder. But the reminder works right: There are noch events to remind. Unfortunately I cannot answer there because my Firefox account is not accepted. I get the message: "This account is not active." Please help. I know one other person with the same problem.

All Replies (1)

more options

I'm concerned there is another bug which is quite specific and I'm trying to get information from the community.

Has anyone noticed if the Event seems to get deleted if one of the following occurs:

  • You get a pop up reminder and you select to dismiss
  • You get pop up reminder and you just close pop up without selecting anything
  • You get a pop up reminder which you ignore, leave visible and exit Thunderbird.

If you get a pop up reminder and make any other selection like snooze for a day and it deletes the event - I need to know.

If you have any information, please report what OS you use, what version of Thunderbird, whether it is portable version or not. What you selected with that pop up reminder. Whether this is just Lightning home calendar or whether you are using CalDav etc.

All help in nailing down this specific bug would be appreciated. https://bugzilla.mozilla.org/show_bug.cgi?id=1683321