Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Migration worked, but opening TB more than once empties it!?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu notele

more options

So I migrated Thunderbird to a new computer of a freind exactly as described in the articel [https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-com...] and it seemed to work. Closed the program and went back to it and... Nothing anymore! TB opens, but is completly blank! Almost any Menu is visible, those who are, can not be clicked and so on...

So I checked Versions. They are the same on each computer! Tried the 32bit and the 64bit on the new one, still nothing... Each time I enter into the roaming data, delete the TB folder and repaste the "Original" one, it opens again one (1) time where everything works, but after that it goes blank again...

Sorry I could not find a similar post, so I dared to open a new one! Any help would gladly be apreciated! Thanks in advance from Luxembourg...

So I migrated Thunderbird to a new computer of a freind exactly as described in the articel [[https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer]] and it seemed to work. Closed the program and went back to it and... Nothing anymore! TB opens, but is completly blank! Almost any Menu is visible, those who are, can not be clicked and so on... So I checked Versions. They are the same on each computer! Tried the 32bit and the 64bit on the new one, still nothing... Each time I enter into the roaming data, delete the TB folder and repaste the "Original" one, it opens again one (1) time where everything works, but after that it goes blank again... Sorry I could not find a similar post, so I dared to open a new one! Any help would gladly be apreciated! Thanks in advance from Luxembourg...

All Replies (1)

more options

Any help here? What could I do? Anyone?