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bookmarks don't work now...

  • 3 uphendule
  • 1 inale nkinga
  • 221 views
  • Igcine ukuphendulwa ngu FredMcD

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I recently updated my bookmarks b/c after the latest update, most of mine disappeared. I set everything back up and it worked for a day. Then, I left my browser up for two days without closing out and when I came back to my PC, the links don't work. The favicons are now not showing either anymore. I've looked online but didn't see any instructions I felt confident to follow in order to fix. Any help would be greatly appreciated! Thanks, Alex

I recently updated my bookmarks b/c after the latest update, most of mine disappeared. I set everything back up and it worked for a day. Then, I left my browser up for two days without closing out and when I came back to my PC, the links don't work. The favicons are now not showing either anymore. I've looked online but didn't see any instructions I felt confident to follow in order to fix. Any help would be greatly appreciated! Thanks, Alex
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Isisombululo Esikhethiwe

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

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Thanks Fred. I deleted that places.sqlite file and it brought back some old bookmarks. I went in, updated to my currently used ones and then saved a backup immediately so I won't have to deal with this again. Thank you very much for your help and quick response!

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Glad to help. Safe Surfing.