Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird stopped receiving emails from Zoho

  • Akukho zimpendulo
  • 1 inale nkinga
  • 3 views
more options

I have a few emails accounts created on zoho and are accessing them using thunderbird 78.7.1 (32-bit). A few weeks ago it stopped receiving emails unless they have been opened first on zoho webmail. This just affects one email account and not other ones that are on zoho. Discussed it with zoho support, they could not help, removed and added the email account in question to thunderbird, but this did not solve the problem. Pop, smtp, imap configurations are the same among various accounts, but just one account is affected. If I restart thunderbird, then it gets all the emails (opened and unopened) When thunderbird is running then new emails that come to zoho webmail do not appear in TB inbox, they appear in TB only when they are opened and even this happens with delay. Clicking “get email” in TB does not get email. Any ideas on how to fix it?

I have a few emails accounts created on zoho and are accessing them using thunderbird 78.7.1 (32-bit). A few weeks ago it stopped receiving emails unless they have been opened first on zoho webmail. This just affects one email account and not other ones that are on zoho. Discussed it with zoho support, they could not help, removed and added the email account in question to thunderbird, but this did not solve the problem. Pop, smtp, imap configurations are the same among various accounts, but just one account is affected. If I restart thunderbird, then it gets all the emails (opened and unopened) When thunderbird is running then new emails that come to zoho webmail do not appear in TB inbox, they appear in TB only when they are opened and even this happens with delay. Clicking “get email” in TB does not get email. Any ideas on how to fix it?