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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

retrieve my saved passwords on Firefox after reinstalling windows

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  • 1 inale nkinga
  • 747 views
  • Igcine ukuphendulwa ngu karimiplanner

karimiplanner
karimiplanner
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Hi everyone,

I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Hi everyone, I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Isisombululo esikhethiwe

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Isisombululo Esikhethiwe

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

karimiplanner
karimiplanner Umnikazi wombuzo
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Hi jscher2000,

Thank you very much mate. I had a Firefox account but I had forgotten about it and made another one, but when you mentioned about syncing, I looked after it, synced it, and it's all good now. Thanks again.