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Cannot import bookmarks

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Julie Hare
Julie Hare

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

All Replies (1)

FredMcD
FredMcD

When you did the re-install, did you choose to save your personal data?