Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Bookmarks are missing and can't recover

  • 2 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

more options

Hi there!

I reinstalled windows 10 on my laptop and reinstalled firefox. I signed in and synced and all but all of my bookmarks are gone. I tried the recovery thing on the "Show All Bookmarks > Recover" and I there is no place.sqlite file on my Firefox profile. I had a bunch of bookmarks that I need to recover. Please help me. :(

Hi there! I reinstalled windows 10 on my laptop and reinstalled firefox. I signed in and synced and all but all of my bookmarks are gone. I tried the recovery thing on the "Show All Bookmarks > Recover" and I there is no place.sqlite file on my Firefox profile. I had a bunch of bookmarks that I need to recover. Please help me. :(

All Replies (2)

more options

Sync is working the way the Devs intended, but not the we as users want. Read what the told me. https://bugzilla.mozilla.org/show_bug.cgi?id=1677090

You reinstalled the OS, did you have any backups of the data. There may be a old windows folder on your C drive.

The trick I just learned is to run different versions of Firefox on the same machine(different install locations of course) and then you can us 1 browser as your daily driver and have the older version as a backup with the same data that you can then see. Sync sees the other browser as another device that you can send data to. I'll post a pic later.

more options

I can see my current machine in the sync tab now because I'm running 2 versions of Firefox.