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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

E-mails are not downloading from the server to thunderbird

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu eleyt

eleyt
eleyt
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I'm not very technically minded, so I can't work out why the emails are not being retrieved from the OPTUS server. It stopped working 2 days ago. But thunderbird is still working and I can write/send emails. Does anyone have any clues as to what i can do. Thanks Tony

I'm not very technically minded, so I can't work out why the emails are not being retrieved from the OPTUS server. It stopped working 2 days ago. But thunderbird is still working and I can write/send emails. Does anyone have any clues as to what i can do. Thanks Tony

Isisombululo esikhethiwe

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

eleyt
eleyt Umnikazi wombuzo
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Thanks so much, firstly for your very prompt reply and secondly for providing the solution which worked perfectly. Awesome !!!